How Total Serve Works

We make finding trusted tradespeople simple.

For Customers

Finding a Tradesperson

From your first search to job completion — here's exactly how the process works for customers.

🔍
Step 1

Search by Service & Location

Use our search on the homepage to select your required service and your city or area. We'll check if that service is available in your location.

We currently cover major UK cities including London, Manchester, Birmingham, Leeds, Liverpool, Glasgow, Bristol, Sheffield and more.

📋
Step 2

Submit an Enquiry

Fill in our short enquiry form with your name, contact details, job description, urgency level and preferred contact method.

This is completely free. We do not share your details without your consent.

Step 3

Total Serve Reviews Your Request

Our team reviews your enquiry and matches you with the most suitable vetted professional from our artisan database.

We consider your specific job requirements, urgency, location and the artisan's qualifications and availability.

🤝
Step 4

We Connect You

Once matched, we contact you to confirm the professional and facilitate the connection. The artisan then gets in touch to arrange the work.

You are never pressured and there is no obligation to proceed if you are not happy with the match.

For Artisans

Joining as a Tradesperson

How to register and start receiving matched job opportunities through Total Serve.

📝
Step 1

Register Your Trade

Complete the artisan registration form with your personal details, trade category, areas covered, qualifications and a short profile.

🔍
Step 2

Application Review

Our team reviews your registration. We verify qualifications, check public liability insurance and may contact your references.

Step 3

Join the Internal Database

Once approved, you are added to the Total Serve artisan database. Your profile is visible internally to our team only.

💼
Step 4

Receive Matched Opportunities

When a customer enquiry matches your trade and area, we contact you with the details. You decide whether to take the job.

Still Have Questions?

Visit our FAQ page for answers to the most common questions about Total Serve.

💬WhatsApp