Terms of Use

You may use this website to learn about Total Serve, browse services and cities, submit enquiries, contact our team, or apply to join the artisan network.

You agree not to misuse the website, submit false information, interfere with its operation, attempt unauthorised access, or use it in a way that harms Total Serve, customers, artisans, or other users.

Total Serve is not a public directory and does not provide direct booking through public artisan profiles. Enquiries are reviewed by our team before any suitable professional is suggested or assigned.

Submitting an enquiry does not guarantee immediate availability, acceptance of the job, a fixed quote, or completion by a particular tradesperson.

Customers should provide accurate job details, contact information, location information, and access requirements so our team can review the request properly.

Any agreement for work, pricing, scheduling, site access, materials, or completion should be confirmed clearly with the tradesperson or business carrying out the work.

Artisans applying to join the network should provide accurate trade details, coverage areas, qualifications, insurance information, and contact details.

Approval into the network is at Total Serve's discretion. Continued participation may depend on professionalism, reliability, compliance, and customer feedback.

Website content is provided for general information. We aim to keep information accurate and useful, but service coverage, availability, pricing, and operational details may change.

The Total Serve name, branding, website copy, design, and materials belong to Total Serve Maintenance Ltd or its licensors and should not be copied or reused without permission.

We may update these terms from time to time to reflect changes to our services, website, operations, or legal requirements.

The updated version will apply from the date it is published on this page.